Why Some of our Customers are More Successful Than Others
Collaboration is key
Our most successful clients understand we profit from what we offer and are comfortable with paying us for our time and effort. They understand what we do and have often, though not always, previously worked with software developers.
Our clients are willing to discuss their projects openly and are not fearful of divulging information. We always use non-disclosure contracts to mitigate any concerns in this area.
Our best clients are ones who are collaborative and fully engaged with our agile management process. They get involved and designate one or more representatives to work with us. Our agile process means decisions are taken along the way, in iterations. Developing for a committee doesn’t work and having a key decision-maker works best.
The close and interactive nature of building products means we develop peer-to-peer relationships with our clients as opposed to client-supplier relationships. Our most successful clients understand and are comfortable with this dynamic.
Our best clients are passionate about their idea, open to how we work, and value our expertise. We choose the ones where we know we can help them get a return on their investment.